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Allergy One
7375 N. Fresno Street #101
Fresno, CA 93720
Tel: 559.432.1900
Toll Free 800.989.0111
Fax: 559.432.1910
Email: sales@allergyone.com
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Allergy One Policies

Return Policy:

Our guarantee to Allergy One customers...

If, for whatever reason, you are not satisfied with your purchase within 30 days, and it is in like-new condition (in original packaging, with instructions, warranty card, and accessories), and it is returnable*:

  1. E-Mail sales@allergyone.com for a Return Authorization Number. Write this number on the outside of the   package containing the returned items.
  2. Mail it back to us, along with your receipt, within 30 days of the date on the receipt. As we cannot be responsible for items lost in shipment, we highly recommend that you send the product back to us via a traceable method (UPS, FedEx, or US Postal Service with the purchase of Delivery Confirmation and Insurance).
  3. When we receive your package, we will either refund the appropriate amount** to the credit card you used for your original purchase or give store credit. A re-stocking fee of 25% will apply to cover our costs to replace certain items.
*Note: The following products are NOT RETURNABLE:
    -    Pillows
    -    Replacement filters
    -    Opened bedding products
    -    Opened personal care products (ex. face masks, etc.)
    -    Special orders
 
**The customer is responsible for all shipping charges to and from customer. Shipping and handling including promotional shipping costs will not be refunded.

Privacy:

We will never sell or share any of your personal information without your prior consent. Your name, e-mail address, and any other information you have entrusted to us will only be used by us to process your order or for other business-related activities. We value your business and your privacy.

Security:

We intend to ensure that your personal and account information is absolutely secure. To accomplish this, we employ the latest 40 and 128-bit encryption technology in all areas of the site which require you to provide your personal or account information. We do this to prevent any unauthorized use of the information you are sending to our server.

 

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